Privacy Policy

Last updated: 2 September 2026

1. Who we are

LekkePomp is operated by LekkeLet (Pty) Ltd (registration number 2025/621954/07), a company registered in South Africa and based in Jeffreys Bay, South Africa.

In this policy, "we", "us" and "our" refer to LekkeLet (Pty) Ltd, and "you" refers to anyone who uses the LekkePomp website at lekkepomp.co.za or the LekkePomp mobile apps for iOS and Android. The mobile apps display the same website inside an app frame, so this policy covers both.

We are the responsible party for your personal information as defined in the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Our approach in short

LekkePomp does not require you to create an account, register, or log in. We do not ask for your name, email address, or phone number. We collect as little information as we can while still making the service work.

3. What information we collect

Location information. If you allow it, we use your device location to centre the map on where you are, to show you the nearest filling stations, and to work out how far each station is from you. On the "Add price" screen, we use your location to identify the station you are reporting on. Your precise location is used to serve you in the moment. We do not build a location history for you and we do not link your location to your identity.

Price reports you submit. When you report a fuel price, we store the station, the fuel type and grade, the price you entered, the date and time of the submission, and the location of the station. This information is shown publicly to other users. Please do not enter any personal information into free text fields.

Technical information. Like most websites and apps, our servers and service providers automatically record technical information when you use LekkePomp. This includes your IP address, the type of device and browser you use, the pages you view, and the date and time of your visit. We use this to keep the service running, to diagnose faults, and to detect and prevent spam, abuse and fraudulent price submissions.

Local storage and cookies. We store small amounts of data on your device to remember your preferences, such as your fuel filter and map settings, and to keep the service secure. We do not use advertising cookies and we do not track you across other websites.

We do not knowingly collect special personal information as defined in POPIA, and we do not collect information from children.

4. Why we process your information

We process your information in order to:

  • show you a map of fuel prices and calculate distances to stations near you;
  • accept, display and verify crowd-sourced price reports;
  • keep the service secure and prevent abuse, spam and false submissions;
  • fix problems and improve how the service works; and
  • comply with our legal obligations.

We rely on your consent for access to your device location, and on our legitimate interests in operating and protecting the service for the rest. You can withdraw your location consent at any time in your device or browser settings, although parts of the app will not work without it.

5. Who we share it with

We do not sell your personal information and we do not share it with advertisers.

We use trusted service providers who process information on our behalf, including hosting, database, map and analytics providers. These providers act as operators under POPIA and may store or process information outside South Africa, including in the European Union and the United States. Where information is transferred across borders, we take reasonable steps to ensure it is protected on a level comparable to POPIA.

We may disclose information if we are required to do so by law, by a court order, or by a competent regulator, or where it is necessary to protect our rights or the safety of others.

6. How long we keep it

Price reports are kept indefinitely, since historical prices are part of the service. Technical logs are kept for a limited period, generally no longer than twelve months, unless we need them for longer to investigate abuse or to meet a legal obligation. Live location is used while you are using the app and is not retained as a personal location history.

7. Security

We take reasonable technical and organisational measures to protect your information against loss, unauthorised access and unlawful processing. This includes encrypted connections and access controls on our systems. No system is completely secure, so we cannot guarantee absolute security. If a data breach occurs that affects your personal information, we will notify you and the Information Regulator as required by POPIA.

8. Your rights

Under POPIA you have the right to:

  • ask us what personal information we hold about you;
  • ask us to correct or delete information that is inaccurate, irrelevant, excessive, out of date, misleading or unlawfully obtained;
  • object to the processing of your personal information;
  • withdraw your consent, including consent to use your location; and
  • lodge a complaint with the Information Regulator.

To exercise any of these rights, email us at privacy@lekkelet.co.za. Please note that because we do not hold accounts, we may not be able to link anonymous technical data back to you.

9. Contact us

Information Officer: Riaan Nel
LekkeLet (Pty) Ltd, Jeffreys Bay, South Africa
Email: privacy@lekkelet.co.za

10. The Information Regulator

If you are not satisfied with how we have handled your information, you may complain to:

The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: complaints.IR@justice.gov.za
Website: inforegulator.org.za

11. Changes to this policy

We may update this policy from time to time. The current version will always be available at lekkepomp.co.za/privacy, with the date of the last update shown at the top.